Returns

SALE OR RETURN is available by prior arrangement only and for orders of 96 bottles or more. Beers, soft drinks and spirits are available on Sale or Return for delivery and collection but only in addition to wine orders. All returns are at the customer’s expense. Returns must be made within 28 days of original delivery and goods must be in a resalable condition. We reserve the right to only refund up to 25% of the original order. For further details please contact customer services 020 8858 9147.

CANCELLATIONS can be made within seven working days from receipt of delivery, provided that all wines are unopened and in their original condition. To cancel an order customers should contact the Customer Service team on 020 8858 6011 or email orders@davy.co.uk. It is your responsibility to keep the wines safe and in their original condition until collection is made.

TASTING CANCELLATIONS – full refunds can only be made where at least 7 days’ notice is given prior to the event date. Refunds will only be given after this time if we are able to re-sell your tickets. In the event that a tasting is cancelled, Davy’s shall offer customers a full refund.

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