To pay your bill using debit or credit card, please have your six-character customer number to hand, which can be found on the top left of your invoice. Please enter your customer number into the Delivery Notes section at checkout to assist with the correct allocation of your payment. Many thanks in advance.
Please note that a UK shipping address is required to process the payment. Should you be making this request from overseas, please enter our office address in the shipping section: 161-165 Greenwich High Road, London, SE10 8JA. Otherwise, please use your UK billing address where possible.
To pay your bill using debit or credit card, please have your six-character customer number to hand, which can be found on the top left of your invoice. Please enter your customer number into the Delivery Notes section at checkout to assist with the correct allocation of your payment. Many thanks in advance.
Please note that a UK shipping address is required to process the payment. Should you be making this request from overseas, please enter our office address in the shipping section: 161-165 Greenwich High Road, London, SE10 8JA. Otherwise, please use your UK billing address where possible.
* Please note post-Brexit we have suspended all export delivery services including those to Northern Ireland. Deliveries to Jersey, Channel Islands, The Isle of Man, The Isle of Wight, The Scilly Isles and some areas of Scotland may take longer and are subject to a surcharge. Excludes items purchased in bond and en primeur where delivery will be charged at cost. View in bond and en primeur T&Cs.
SALE OR RETURN is available by prior arrangement only and for orders of 96 bottles or more. All returns are at the customer’s expense. Returns must be made within 28 days of original delivery and goods must be in a resalable condition. We reserve the right to only refund up to 25% of the original order. For further details please contact customer services 020 8858 6011.
CANCELLATIONS can be made within seven working days from receipt of delivery, provided that all wines are unopened and in their original condition. To cancel an order customers should contact the Customer Service team on 020 8858 6011 or email orders@davy.co.uk. It is your responsibility to keep the wines safe and in their original condition until collection is made.
TASTING CANCELLATIONS – full refunds can only be made where at least 7 days’ notice is given prior to the event date. Refunds will only be given after this time if we are able to re-sell your tickets. In the event that a tasting is cancelled, Davy’s shall offer customers a full refund.
To pay your bill using debit or credit card, please have your six-character customer number to hand, which can be found on the top left of your invoice. Please enter your customer number into the Delivery Notes section at checkout to assist with the correct allocation of your payment. Many thanks in advance.
Please note that a UK shipping address is required to process the payment. Should you be making this request from overseas, please enter our office address in the shipping section: 161-165 Greenwich High Road, London, SE10 8JA. Otherwise, please use your UK billing address where possible.
Delivery
Delivery charges to a single UK mainland address*
Price
Delivery expected within
Orders over £150
Free
2-5 working days
Orders under £150
£12.95
2-5 working days
Working day before 1pm (additional)
£3.00
* Please note post-Brexit we have suspended all export delivery services including those to Northern Ireland. Deliveries to Jersey, Channel Islands, The Isle of Man, The Isle of Wight, The Scilly Isles and some areas of Scotland may take longer and are subject to a surcharge. Excludes items purchased in bond and en primeur where delivery will be charged at cost. View in bond and en primeur T&Cs.
Should you have any questions please contact a member of the team who will be pleased to help on 020 8858 6011, or email orders@davy.co.uk
Returns
SALE OR RETURN is available by prior arrangement only and for orders of 96 bottles or more. All returns are at the customer’s expense. Returns must be made within 28 days of original delivery and goods must be in a resalable condition. We reserve the right to only refund up to 25% of the original order. For further details please contact customer services 020 8858 6011.
CANCELLATIONS can be made within seven working days from receipt of delivery, provided that all wines are unopened and in their original condition. To cancel an order customers should contact the Customer Service team on 020 8858 6011 or email orders@davy.co.uk. It is your responsibility to keep the wines safe and in their original condition until collection is made.
TASTING CANCELLATIONS – full refunds can only be made where at least 7 days’ notice is given prior to the event date. Refunds will only be given after this time if we are able to re-sell your tickets. In the event that a tasting is cancelled, Davy’s shall offer customers a full refund.
